A college's Grievance Redressal Cell (GRC) is a forum for students and other stakeholders to
raise and resolve complaints.
The GRC's Objectives:
Strengthening relationships: The GRC aims to strengthen the bond between students
and the institution.
Resolving grievances: The GRC aims to resolve grievances within a reasonable time.
Maintaining a harmonious environment: The GRC aims to maintain a harmonious
educational atmosphere.
Encouraging students to express themselves: The GRC aims to encourage students to
express their grievances without fear of victimization.
Functions :
To make mechanism to prevent ragging as directed by UGC, university & Govt. of
Maharashtra.
To provide arrangement for receiving the grievances of the students and staff.
To check the complaint box, look into the complaints lodged by the students.
To accept written grievances from students and staff related to the system.
To listen, record and scrutinize the grievances submitted to them by the Staff and
Students and take necessary steps immediately.
Take appropriate action
To prepare action taken report and maintain register
To solve the problems related to ragging & grievances amicably.
Take necessary actions against the defaulters
To forward the findings to the Management if necessary for further action.
Procedure for lodging complaint:
Students can file grievances about academic and non-academic matters through
online or grievance/suggestion boxes.
Send an email to the chairperson, Anti Ragging at:
[email protected]
